Our shipping policy and rates now include flat rate shipping for several International locations!
We will still be using USPS (1st Class or Priority Mail), but now we have lowered our rates for orders under $45.00 and under. Please see the following chart for a breakdown on rates per location:
Please note that Kitterly is not responsible for packages that are lost in the mail
Insurance on packages:
Insurance is not included in shipping costs and Kitterly is not responsible for packages that are lost in the mail. Please contact us if you would like to arrange to add insurance to your shipping.
Please help us help you!
It is critical that your email is correct on your account information, in the event of any questions that could come regarding your order we will be able easily reach you. We want to ensure you receive your order as soon as possible.
Timing on Shipments
We make every effort to ship your order as quickly as possible, which is usually within 2 to 3 business days of receiving your order as long as it is in stock. If your order was placed on a Friday after 1 pm pst, it will be processed on the following Monday.
Kitterly does not take orders over the telephone.
We charge sales tax for orders shipped to a California address.